At jiligm, we take the privacy of every member in the Philippines seriously. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. Please read this page carefully before registering or using any part of the platform.
Last updated: June 2025
When you register and use jiligm, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details used for deposits and withdrawals. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. In some cases, we may request a government-issued ID or other identity documents to verify your account in line with applicable Philippine regulations. We only collect information that is genuinely needed — we do not gather data beyond what is required to run your account safely and fairly. All information you provide must be accurate and up to date; you can request corrections at any time by contacting our support team.
The personal data we collect is used primarily to create and manage your jiligm account, process your deposits and withdrawals in Philippine pesos, and provide access to our Betting, Live Casino, Slot Game, and Slots sections. We also use your information to verify your identity, detect and prevent fraud or suspicious activity, and comply with our obligations under Philippine law. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our platform policies — these communications are not optional marketing messages. We do not use your personal data to build advertising profiles or sell your information to third-party marketers. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by law.
jiligm uses cookies and similar tracking technologies to keep your session active, remember your preferences, and help us understand how members navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in or use core features. We also use analytics cookies to measure page performance and identify areas where the user experience can be improved — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or share cookie data with external ad networks.
We do not sell, rent, or trade your personal information to any third party for commercial purposes. In limited circumstances, we may share your data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification services, and IT infrastructure partners — but only to the extent necessary for them to perform their services on our behalf. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or court order. Outside of these specific situations, your personal data stays within the jiligm platform.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls that limit who within our team can view member data, and regular security reviews. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security — we encourage you to use a strong, unique password for your jiligm account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to protect your account.
We retain your personalinformation for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations. Account records, transaction histories, and identity verification documents may be kept for a minimum of five years following account closure to satisfy our legal and regulatory obligations. Once the applicable retention period has expired, we securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request the deletion of your account, we will process that request promptly, subject to any legal obligations that require us to retain certain records. You may contact our support team at [email protected] at any time to ask about the data we hold on your account or to request a copy of your personal information.
As a jiligm member based in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data where there is no lawful reason for us to continue holding it. You also have the right to object to certain types of data processing and to withdraw any consent you have previously given, without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, simply contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We will never penalise you for exercising your privacy rights, and all requests will be handled with care and confidentiality. If you feel that your privacy rights have not been respected, you may also raise a concern with the relevant data protection authority in the Philippines.
jiligm is strictly an adult platform and is not intended for use by anyone under the age of 21. We do not knowingly collect personal information from minors, and any account found to belong to a person under the legal gaming age in the Philippines will be closed immediately and any funds returned in accordance with our Terms and Conditions. If you believe that a minor has registered on the platform, please notify us immediately at [email protected] so we can investigate and take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gaming platforms. Protecting young people is a responsibility we take seriously across every part of our operation.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make significant changes, we will notify registered members via email or through a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised, so you can check back at any time to see the current version. Continued use of the jiligm platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiligm handles your personal data, please reach out to our support team at [email protected]. Our team is available 24 hours a day, seven days a week, and is happy to assist members across the Philippines with any privacy-related enquiries. For general questions about the platform, you may also visit our FAQ page for quick answers. We are committed to handling all privacy enquiries promptly, transparently, and with the respect every member deserves.
These pages work alongside our Privacy Policy to give you a complete picture of how jiligm operates and how we look after our members.
Understand the rules and responsibilities that apply to all jiligm members when using the platform.
Read TermsFind tools and guidance to help you maintain a healthy and enjoyable relationship with gaming.
View Responsible GamingGet quick answers to the most common questions about accounts, payments, and platform sections.
Visit FAQNow that you know how jiligm protects your data, join thousands of players across the Philippines and start enjoying our full range of games and betting options today.